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Wednesday, February 18, 2009

Leadership Coaching at Gettysburg

The battle at Gettysburg is one of the most notable events in U.S. History. It is a battle where more lives were taken than in any other battle in North America. In this small farming community in 1863, George Meades Union Army comprising of 90,000 troops met Robert Lees Confederate Army of 75,000. We can read volumes of literature and accounts of heroes, leaders, front-line soldiers and others directly and indirectly impacted by the event. Certainly there are incredible leadership coaching and other lessons from the lives of these men and women and the strategic events which became the critical turning point in the Civil War.

On the morning of the first day of the three day battle, Colonel Joshua L. Chamberlain was faced with a coaching and influence opportunity. As the sun was coming over the horizon, Joshua L. Chamberlain stood before a group of tired soldiers from the Second Maine Brigade. At that point, these men had been participating in heavy battle for weeks and were seeking mutiny. However, due to the number of casualties prior to Gettysburg, their service at this time was desperately needed. Chamberlain explained that he had been instructed to order these men to join the brigade or they would be shot. Yet, he calmly informed the troops that he did not plan to follow this instruction. He recognized their suffering, and then explained the necessity of their military service and the role they could play. Chamberlain eloquently proceeded to instill a renewed purpose in these men, helping them to remember why they were involved and had originally enlisted. He referred to their fellow soldiers who made the ultimate sacrifice. He sought their commitment to move forward with conviction. If we lose you, we lose the war, if you join us, I will be grateful. To conclude, he proposed a powerful idea: Join us, and if so, the situation (the mutiny) would not be revisited. If they chose not to join, he would seek fair treatment in their behalf. We are moving out he concluded, and gave them an opportunity to ponder and determine where their commitment would lie.

Shortly thereafter, as the brigade proceeded to Gettysburg Chamberlain wondered if the men would follow his leadership. As it turned out, one hundred and fourteen soldiers (who had originally planned to mutiny) followed this instrumental leader into battle. All but six men were awakened and made the commitment. The rest went on to make history in the crucial defense of Little Round Top at Gettysburg.

Effective leadership coaching and influence is not a fad. It is a proven technique that has stood the test of time. Although terminology and external environments may change, the concept is the same, people are a valuable resource and they can be influenced. Looking back at Chamberlains experience, six men did not make the commitment, and in some situations leadership coaching may not always work perfectly. However, as we face modern crucial battles and attempt to build strong organizations, making the effort to coach is always worth the investment. There are many other instances in history where great leaders utilized some kind of coaching or influence. As leaders today, we face similar challenges that require commitment and sacrifice that only comes from a solid partnership with people. It is as true today as it was back then that A leader can only achieve excellence through relationships with others.

If you would like to learn more about leadership coaching and what thousands of managers have learned around the world over the past 25 years, please visit http://www.cmoe.com/leadership-coaching.htm,or contact one of our Regional Managers at (801)569-3444.

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Tuesday, February 10, 2009

HOW DOES SPORTS COACHING DIFFER FROM CORPORATE COACHING?

Athletes Versus Employees


Most athletes are young, open to improvement, eager to learn and anxious to receive what a coach can provide. For the athlete, there is a defined season and something tangible to compete for. Feedback is automatic, immediate, and specific; and athletes can easily change coaches and/or teams. Employees, on the other hand, arent as emotionally committed. When have you seen an adult cry or rant and rage when a goal was not achieved? For employees, feedback and performance are hard to quantify. Work goes on; there is no end and often only vague scorecards. Lastly, employees do not demand corporate coaching or search critically for performance improvement. Without belaboring the point or making value judgments, suffice it to say that the two have different values and motivations. However, these differences do not change what constitutes effective coaching behaviors.

The application of CMOEs Eight Step Coaching model may differ, but the concepts will not. All coaches for example, need to create a supportive, trusting relationship (Step One). Further, all coaches need to create the internal motivation or initiate a desire to pursue a more effective course of action (Step Two).

Sports Coaching Versus Corporate Coaching
In sports, the coach can rarely outperform those coached, yet in business the coach will probably be an accomplished player. One of the most successful coaches in the National Basketball Association never played professional basketball. Is it possible to conceive of a successful sales manager who never was a salesperson? In sports, coaching is a full-time job supported in many cases with assistant coaches; in business the coach has many diverse responsibilities. In gymnastics the coachs span of control is usually on-on-one. The number of suits on the bench, during a college basketball game, often equals or outnumbers the uniforms or actual players. Athletes can practice before the game and take time-outs; in business the clock is always running. Most athletic coaches see themselves as, first and foremost, teachers. Even though the word "coach has become a popular addition to most managers job descriptions, we doubt that many would also include teacher. So while the playing field and conditions are different, we believe that there are some unique lessons to be learned from sports coaching and applied to corporate coaching.

If you would like more information on Corporate Coaching or to learn what 100,000 managers have learned around the world, contact CMOE at (801)569-3444 or visit http://www.cmoe.com/corporate-coaching.htm.

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